Heine Plumbing Customer Testimonials

“Thank You for Your Kind Words.”

The following are recent comments from customers of Heine Plumbing. Each one is presented just as we received it.

“I’m finding it difficult to find the right words of praise for your expertise and professionalism. Your care for the customer is super. The installation of a Toto toilet in a house with very old plumbing was handles as if it were a routine occurrence. I would not ever consider using another plumbing company. Thank you so much.”

Jack H., Sparta


“I just happened to pick Heine Plumbing & Heating out of a handful of companies. I AM SO GLAD I DID!!!! I don’t know where to start, honestly, because my experience with this company was AWESOME from the start! First off….”Ma’am”?!??!?! I haven’t had a young man call me “Ma’am” in….well, NEVER! It was so nice hearing a young man have manors!!!! Kris was so professional. He knew his stuff!!! It was so reassuring having him explain everything because it was clear that he knew exactly what to do in our situation. I didn’t feel like he memorized a whole lot of stuff just to sell me stuff I didn’t really need. You could see he had a passion for what he does. He was extremely thorough and made sure I understood everything. Kris was VERY honest. HONESTY isn’t something you find often! Everyone is trying to make money and will tell you things just to get you to buy things. Kris did NOT do this. He told me what he thought would be best. No pressure to buy anything. Speaking to Dotty was a pleasant experience. Always helpful and informative. Quick to call back and appointment availability was great! Kris installed our new water softener quick and neatly. He cleaned up after himself….in fact…. I think he left the area cleaner than it was when he first started! PROFESSIONAL, KNOWLEDGABLE, QUICK, PERSONABLE, and HONEST! Couldn’t be happier with result! THANKS HEINE PLUMBING & HEATING! I DEFINITELY RECOMMEND THEM!!!!”

C.M. Hamburg

“In this day and age, a company valuing principles – holding fast to them above easy profit – is both rare and comforting. You are obviously a person of honor and, if the leader holds values in high esteem, so will his employees.”

M.S., Sparta

“Excellent all around! John and Kris are the best…expert, efficient, patient with explanations and friendly.”

Tom I., Sparta

“Always impressed by the consistent quality of work and service provided by the Heine family. Very satisfied client since 1996.

Phil R., Sparta

“Thank you to Kris and company for the helpfulness and professionalism displayed on the two visits to our home. If I should ever need a plumber again, Kris and company will be my first choice.

C.N., Newton

“Thank you for restoring my heat. Your representative John was very professional and competent. My Dad was a plumber so I know what exceptional service is when a customer needs immediate attention. Kris: thank you for taking the time to look at our water softener. I appreciate your kindness and explanation. I was very impressed with your professionalism.

Liz C., Andover

“Thank for a job well done. It looks great. Anyone that needs service, I will
gladly recommend you.”

Norma V.H, Andover

“I wish I had known of you before.”

Deborah W., Newton

“I feel much more confident in being able to contact an expert who truly
cares about the work situation and the customer and is not trying to take advantage…”

Leah S., Sparta

“It’s nice to know there are still honest and thoughtful people around.”

Marianne M., Wantage

“I am 84 years of age and it is a long time since I was so impressed….It was a
real pleasure having them do the work.”

Matthew C., Newton

“You came into our home and treated it as if it were your own. You put dropcloths down, and booties on your feet and cleaned up after yourselves. You’re our plumber for life!”

Morris D., Newton

“The level of your workmanship is outstanding. It’s hard to find anyone these
days that takes pride in their work as you do. I’ll definitely recommend you to everyone.”

Edmund R., Newton

“I really appreciate how promptly this was handled.”

Kathryn C., Sparta

“Went above by recommending an electrician – very helpful.”

Elizabeth S., Sparta

“Someone live actually answers the phone.”

Janet D., Sparta

“Wanted to let you know that the toilet you installed is just terrific. Cannot
begin to tell you how happy I am.”

Dorothy K., Sparta

“Kris was extremely professional & courteous & was very pleased with work.”

Herb S., Hopatcong

“Excellent work. Thank you for slotting me so quickly.”

Penelope T., Hamburg